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1. How did you get to know about us?

Social media Website Recommendations Advertisement Event Other

2. To what extent are you satisfied with our customer service and documentation assistance in terms of accuracy and speed?

Very satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Other

3. How do you assess the knowledge and competence of our team?

Excellent Very good Good Average Poor Other

4. How do you assess the level of our team interest in problem solving?

Excellent Very good Good Average Poor Other

5. How do you assess the response time to inquiries, rate requests, and accuracy of the response?

Excellent Very good Good Average Poor Other

6. How do you assess our trucking and inland services?

Excellent Very good Good Average Poor I did not experience this service Other

7. How do you assess our customs clearance services?

Excellent Very good Good Average Poor I did not experience this service Other

8.What do you think of our facilities at different locations?

Excellent Very good Good Average Poor Other

9.How likely are you to repeat your business with us?

I will always do I will usually do In handling certain shipments only I don't prefer to use your service

10.How do you perceive LATT Logistics in comparison to other companies in the same industry?

Very competitive Competitive Average Competing

11. Please feel free to add any recommendations, post any complain, or advise any feedback.